ERIKA LOUW¬†graduated in 1995 from the University of Pretoria, earning the degrees BLC LLB. After concluding her period of articles, she served as a Professional Assistant before opening the doors of her own firm on 2 May 2000. This firm grew exponentially and in 2002 was incorporated as a company. Through the years, Erika took in five directors and in 2005 changed the name of the practice to Louw Genis & Rajoo Incorporated. LGR specialises in the recovery of debt utilising both call centers as well as legal processes and represents most of South Africa’s major banks and financial institutions.

Through her many years of experience in the industry, she identified a need for tailor-made training for collections agents who are employed by legal firms. In collaboration with Adv Rian Genis, a training program incorporating collection skills as well as a working knowledge of the applicable legal principles was developed and accredited with SASSETA. Erika is also admitted as a solicitor in England in Wales.